Who we are
Kerteminde Havneferie
Grønlandsgade 13-15, 5300 Kerteminde
Mail: info@kertemindehavneferie.dk
Phone: +45 25 76 18 60
website: www.kertemindehavneferie.dk
In this privacy policy, we refer to Kerteminde Havneferie as the “Company”.
Data Controller
The company is the data controller for the processing of your personal data. You can contact us via Mail:info@kertemindehavneferie.dk or phone: +45 25761860
Collection of Personal Information
Kerteminde Havneferie collects information in the following ways:
When you book a stay package or use one of our services.
By communication, including via mail, telephone or chat.
Through the use of cookies on our website.
When you interact with us on social media or via external platforms.
What information do we collect?
We only collect necessary personal information, such as:
- Name, address, telephone number, email address and date of birth
- Payment information (e.g. credit card when booking)
- Other information regarding specific requests such as allergies or special requirements
- Browser data and IP address
- Video recordings from security cameras for security reasons
Purpose of Processing
We process your personal data for the purpose of:
- Completing your reservation and ensuring your wishes.
- Improving and developing our services.
- Adapting our communication and marketing to your preferences.
- Complying with legislation and registration requirements at check-in and guest registration.
Legal Basis for Processing
The Company bases the processing of personal data on the following legal bases:
- Processing is necessary for the performance of a contract to which you are a party.
- Processing is necessary to comply with legal requirements, such as guest registration.
- Consent to the processing of sensitive information such as allergies or medical conditions.
- Legitimate interests, such as marketing our own similar services, in compliance with applicable law.
Your Rights
As a data subject, you have the following rights:
- Right of access: You can request access to the information we process about you.
- Right to rectification: You can request that inaccurate information be corrected.
- Right to erasure: You can request that your information be deleted if it is no longer necessary for the purpose.
- Right to withdraw consent: If the processing is based on consent, you can withdraw this at any time.
- Requests can be sent to info@kertemindehavneferie.dk. We will respond within 30 days.
Security
Kerteminde Havneferie takes your personal information seriously and protects it from unauthorized access or disclosure. We use technical and organizational security measures, including encryption and access control, to secure your information.
Data Retention
We will retain your personal data for as long as it is necessary to fulfil the purpose of the processing or to comply with legal requirements. When retention is no longer necessary, the data will be deleted.
Cookies and Technology
Our website uses cookies to improve your user experience. Cookies allow us to remember your preferences and collect statistics about how our website is used. You can change your cookie settings in your browser at any time.
Contact
If you have any questions or would like to exercise your rights regarding the processing of your personal data, you can contact us at:
E-mail: info@kertemindehavneferie.dk
Telephone: +45 25 76 18 60
